Payment Terms

Last Updated: 10 August 2025


1. Accepted Payment Methods

We support secure payments via:

  • Debit and Credit Cards (Visa, Mastercard, Verve)
  • Bank Transfers (direct from Nigerian banks)
  • Mobile Payments (e.g., Paystack, Flutterwave)
    You’ll see your options clearly at checkout.

2. Saved Payment Methods

You may choose to securely save your card or payment information for faster future checkouts. This data is encrypted and protected—you retain full control over managing your saved methods.


3. Account Security

  • Your account is strictly for your own use—please keep your password confidential.
  • Notify us immediately if there’s any unauthorized access or compromised credentials.
  • We reserve the right to suspend or cancel accounts at our discretion.

4. Promotions, Vouchers & Cashback

  • Cashback, vouchers, and gift cards may be issued during promotions.
  • These benefits have specific expiration dates:
    • Cashback typically expires 1 month after the promotion ends.
    • Vouchers/Gift Cards typically expire 7 days after promotion ends.
  • We reserve the right to cancel any promotion or reclaim benefits if fraudulent activity is suspected.

5. Transaction Receipts & Records

  • You will receive a confirmation email with your purchase details—this serves as your receipt.
  • You can also view all your order history and payment records through your account dashboard.
  • It’s your responsibility to keep your own transaction records for accounting or future reference.

6. Privacy & Data Usage

Your payment data will be processed in accordance with our Privacy Policy and Nigerian data protection laws (NDPR). Sensitive payment details are never stored in plain text.


7. Due Diligence & Fraud Prevention

We may conduct anti-fraud or identity checks to protect the integrity of transactions. You agree to cooperate if such verification is needed.


8. Limitation of Liability

We strive to provide uninterrupted, secure service—but due to internet risks, perfect performance cannot be guaranteed. We are not liable for:

  • Losses due to system downtime, internet disruptions, or payments delayed by third parties
  • Any indirect or consequential damages arising from payment processing failures

9. Modifications to These Terms

We may update these Payment Terms at any time. The current version will always be available on our site, and continued use indicates your acceptance of any changes.


10. Contact Us

For questions or concerns about payments:

Queensfield Pharmacy and Stores
📍 10 Fatima Bintu Solebo Street, Ikorodu, 104101, Lagos, Nigeria
📞 +234 701 308 0963
✉️ [email protected]

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