Dispensary Policy

At Queensfield Pharmacy and Stores, we prioritize your health and safety. To ensure responsible dispensing of medications, please review our dispensary policy below:


1. Prescription Requirements

Certain medications require a valid prescription to be dispensed. These include:

  • Prescription Only Medicines (POM)
  • Controlled Drugs (CD)
  • Anti-infective Medications

If your order includes any of these, please provide a valid prescription during the checkout process.


2. Prescription Verification Process

Upon receiving your order, our licensed pharmacist will:

  • Verify the Prescription: Ensure the prescription is authentic and meets all legal requirements.
  • Assess Medication Appropriateness: Confirm that the prescribed medication is suitable for your condition.

3. Valid Prescription Criteria

A valid prescription must include:

  • Patient’s Full Name
  • Age and Gender
  • Prescribing Doctor’s Name
  • Doctor’s Signature
  • Doctor’s Clinic or Hospital Information
  • Medication Name
  • Dosage Instructions
  • Duration of Treatment

Note: Prescriptions without a specified duration cannot be accepted.


4. Order Fulfillment

Once your prescription is verified, we will proceed with:

  • Medication Dispensing: Prepare the medication as per the prescription.
  • Packaging: Ensure safe and secure packaging for delivery.

5. Invalid Prescription Handling

If your prescription is found to be invalid:

  • Notification: We will contact you to explain the issue.
  • Resolution: You may provide a valid prescription to proceed with the order.
  • Order Cancellation: If a valid prescription is not provided, your order will be canceled, and a full refund will be issued.

6. Legal Compliance

We adhere to all applicable laws and regulations governing the dispensing of medications in Nigeria. By placing an order, you acknowledge and accept our dispensary policy.


For any questions or assistance, please contact us at:

📍 Address: 10 Fatima Bintu Solebo Street, Ikorodu, 104101, Lagos, Nigeria
📞 Phone: +234 701 308 0963
✉️ Email: [email protected]

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