Privacy Policy

Last Updated: 10 August 2025

1. Overview

We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how it’s used, and the privacy rights you have under Nigerian law (NDPR).

2. Information We Collect

  • Personal Information: Name, age, address, email, phone number, prescription scans, etc.
  • Usage Data: IP address, browsing behavior, device and location data.

3. How We Use Your Information

  • To process orders, verify prescriptions, and deliver products.
  • To enhance your user experience and personalize our service.
  • For customer communications, support, notifications, and β€” with your consent β€” marketing messages.
  • To meet legal obligations and protect our platform.

4. Prescription Handling

You may upload prescriptions when ordering restricted medications. These are securely stored and used for validating orders, in line with NDPR guidelines. Once verified, they may also be re-used for future reorders with your consent.MedeCify

5. Data Sharing

We may share your information with:

  • Healthcare professionals for validation and fulfillment.
  • Service providers (e.g., delivery partners, payment gateways) under confidentiality agreements.
  • Authorities when legally required.
  • Third parties only with your consent.

6. Data Security & Retention

We implement administrative, technical, and physical safeguards to protect your data. While we strive for robust security, no system is infallible. We retain your data only as long as needed to fulfill service requirements, legal obligations, or to protect our rights.Medisafe

7. Your Privacy Rights

You have rights under the NDPR to access, correct, delete, or request restrictions on your personal data. You may also withdraw consent where processing is based on consent. Contact us to exercise these rights.

8. Children’s Privacy

Our services are intended for persons aged 18 and over. We do not intentionally collect personal data from minors. If you believe a minor’s data has been processed, please contact us, and we will take steps to delete it.Medisafe

9. Policy Updates

We might update this Privacy Policy occasionally. Updates will be marked by a β€œLast Updated” date. Continued use of our services will mean you accept the revised policy.Medisafe

10. Contact Us

For questions or to exercise your privacy rights, reach out:

Queensfield Pharmacy and Stores
πŸ“ 10 Fatima Bintu Solebo Street, Ikorodu, 104101, Lagos, Nigeria
πŸ“ž +234 701 308 0963
πŸ“§ [email protected]

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